1. Director Success Manager
1.1. Technical Success
1.1.1. Tech Training
1.1.2. Tech Support
1.1.3. Tech Setup
1.2. Event & Member Success
1.2.1. Number of Members Per Group
1.2.2. Number of People in Events
1.2.3. Training to Fill Events & Sell Memberships
2. Sales & Marketing Manager
2.1. Event Managment
2.1.1. Venue, logistics and staffing.
2.1.2. Getting speakers
2.1.3. Getting JVs
2.1.4. Event planning and management
2.1.5. Budgeting & Projections
2.1.6. Email campaigns
2.1.7. Copywriting
2.1.8. Proofing and testing pages & emails
2.2. List Communication
2.2.1. Sending batch emails
2.2.2. writing newsletters
2.2.3. Keeping track of list segmentation
2.2.4. list mantenaince
2.2.5. Social Media
2.3. Lead Generation
2.3.1. Automated Marketing
2.3.2. Social Media
2.3.3. JV mail outs
2.3.4. Paid Advertising
2.3.5. Referrals
2.4. Sales Rep
2.4.1. Lead Communication
2.4.2. Selling Events
2.4.3. Selling Licenses
2.5. Production
2.5.1. Building Websites
2.5.2. Building Infusionsoft Campaigns
2.5.3. Graphic Design
2.5.3.1. Product Design
2.5.3.2. Page Designs
2.5.3.3. Slide Designs
2.5.4. Copywriter
3. What Top Level People Should Be Doing
3.1. Planning Ahead & Prioritizing
3.2. Assigning Tasks/Projects
3.3. Setting Deadlines
3.4. Holding People Responsible
4. Operations Manager
4.1. Fulfilment
4.1.1. Product Fulfilment
4.1.1.1. Creating Products
4.1.1.2. Shipping Products
4.1.1.3. Keeping Products in stock
4.1.2. Member Fulfilment
4.1.2.1. Sending Monthly Webinars
4.1.2.2. Managing Member's Area & Forum
4.1.2.3. Sending Member's Newsletter
4.1.2.4. Auto member follow up & retention
4.2. Customer Service
4.2.1. Email Support
4.2.2. Phone Support
4.3. Branding
4.3.1. Proofing, revising & Testing
4.3.2. Website Managment
4.3.2.1. Comments & Spam
4.3.2.2. New Posts
4.3.2.3. Content relevant & up to date
4.3.3. Design
4.4. Financial
4.4.1. Accounts Receivable
4.4.2. Payments & Book keeping
4.4.3. Budjeting