1. Sr. Program Manager
1.1. Metrics and Reporting
1.1.1. QBR
1.1.2. Resource Balancing
1.1.3. SLA Metrics
1.1.4. System Metrics
1.2. PDM Architecture and Implementation
1.2.1. Feature Requests
1.2.2. Supply Chain Integration
1.2.3. Tool Development
1.2.4. Scalability and Expansion
1.3. PDM Training and Socialization
1.3.1. General Customer Education
1.3.2. Process Deployment
1.3.3. New Hire Onboarding
1.4. PDM Process Development
1.4.1. Process Improvement
1.4.2. Process Documentation
1.5. 2nd Tier Escalation
1.5.1. Additional Bandwidth
1.5.2. Clarification of 2nd order derivatives
2. Analyst
2.1. Change Orders
2.1.1. BOM Updates
2.1.2. Part Attributes
2.1.3. BOM Releases
2.1.4. Build Releases
2.1.5. Deviations
2.1.6. Purges
2.1.7. Stop/Resume Ships
2.2. Part Numbers
2.2.1. Part Creation
2.2.2. BOM Creation
2.3. BOM Analytics
2.3.1. Attribute Reports
2.3.2. BOM Reports
2.3.3. Progress Reports
3. Coordinator
3.1. Change Project Management
3.1.1. Product Release Plan
3.1.2. Change Prioritization
3.1.3. CCB Signoffs
3.1.4. BOM Readiness Reviews
3.2. Change Request Review
3.2.1. Change Implementation
3.2.2. Material Disposition
3.2.3. Product Pertinence
3.2.4. Request Completeness
3.2.5. Request Validation
3.3. 1st Tier Escalation
3.3.1. Additional Execution
3.3.2. Clarification of 1st order derivatives