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Benefits of Web2.0 Technologies incorporrated into a business by Mind Map: Benefits of Web2.0 Technologies incorporrated into a business
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Benefits of Web2.0 Technologies incorporrated into a business


 An informal yet structured Web-site where individuals can publish stories, opinions and other Web-sites of interest

The needs of consumers can be easily identified

Employees, customers & suppliers opinions, personal ideas & recommendations for improving business is easily noted

Managers can use blogs to keep public up-to-date with the business's progress & vision

Can be used as a form of advertising

Social Networking

  Example: Face book and Myspace

Medium to meet new customers & vendors

Low costs incurred for business while gaining large benefits

Creates a positive group dynamic, therefore the workforce is more productive

Employees, managers, customers & suppliers get to know one another on a personal level. Improves business relationships

Example of a Collaboration Tool

The use of digital technologies to enable multiple organisations to collaborately design, develop, build and manage products through their life cycles

Email and Instant Messaging (IM)

Cost Effective & time saving

Business's can expand market as this allows a medium to communicate globally

Medium to coordinate tasks to employees & improves a managers control

Managers have more time to focus on more important tasks

Improves customer/supplier intimacy and business can otain competitive advantage

Business can outsource more work

Example of a Collaboration Tool

RSS Software

Aggregator software to pull content from Web-sites and feed it automatically to subscribers computers

Time saving and cost effective

Promotes development of new ideas as new up-to-date content is continuously getting pulled from web sites

Members of entity get relative information on various business processes quickly, efficiently and trouble free.


A collaborative Web-sie where visitors can add, delete or modify content, including the work of previous authors  

New products can be created(competitive advantage) as there is a large variety of information that is continually changing

Contributes to better, faster decision making

Potential future economic problems can be raised via wiki and busnesses can start taking preventative action

Improves key corporrate assets namely the interlectual property of employees & managers