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How Businesses can use web 2.0 technologies by Mind Map: How Businesses can use web 2.0 technologies
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How Businesses can use web 2.0 technologies

Advantages to business

Productivity gains

Making user feedback part of development process

Improve usability of customer products

Increase competitive advantage

Reduce costs

Types of web 2.0 technology

Social Networking

Wikis

Blogs

RSS News feed

Podcasts

Mashups

Why beneficial

Easy to implement

Increase competitive advantage

Reduce costs

Customers

Interacting

Suggestions

Comments and opinions

Build consumer and producer relationships

Suppliers

Interaction

Suggestions

Reporting methods

Employees

Keeping in touch globally

Collective Inteligence

Feedback

Input

What is web 2.0 technology

Web applications

Facilitates interaction of information sharing

Ensures collaboration through world wide web