Guided Customer Journey

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Guided Customer Journey by Mind Map: Guided Customer Journey

1. Consultation Page

1.1. Booking System

1.2. Metrics

1.2.1. Completed Web forms

1.2.2. Calls to Tracked Numbers

1.2.3. Completed downloads

1.2.3.1. Name and email capture

1.2.3.2. Like

2. Social Media

2.1. Alternate formats

2.1.1. slide shares

2.1.2. Mind maps

2.1.3. Video

2.2. Consistent Narative

2.3. Mailing List

3. Calls

3.1. Calls to Tracked Numbers

4. Home Page

4.1. Phone Number

4.2. Contact Page

4.2.1. Location information

5. Solutions Content

5.1. Solution A

5.2. Solution B

5.3. Solution C

6. Downloads

6.1. The problem explained

6.2. What to expect

7. Problem Content

7.1. Problem A

7.2. Problem B

7.3. Problem C