How to use web 2.0 Technologies

1. To maintain relationships with customers

2. To give workers the platform to do their work

3. Introduction of new products and srvices and increase in sales

4. Collaborating and sharing information with workers,customers and suppliers.

5. Allows the business to create a paltform for customers to post comments and complains

6. web 2.0 is the second-generation interactive Internet-based services

6.1. web2.0 include cloud computing,software mishups and widgets,blogs,RSS,and wikis

6.2. These are software services that users and system developers to mix and match content or software components to create something entirely.

7. For supplier intimacy

8. For advertising and product promotion

9. Online shoping-which is much cheaper

10. Provide new services online