web 2.0

1. advertisements of their goods and servises

1.1. cheaper adds an are able to reach a larger number of people

2. communication

2.1. staff to reduce paper cost

2.2. with customers also reduce mail costs

3. competative advantage

4. e-management

4.1. reduces cost of running a distant busenes with video calling

5. e-commerce

5.1. reduces the use of some matirial eg the use of itune than cd itunes are cheaper

6. interacting

6.1. customer

6.2. supliers