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Web 2.0 Technologies and business by Mind Map: Web 2.0 Technologies and
business
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Web 2.0 Technologies and business

Blogs

Channel to communicate with customers

Broadcasting some positive business news for consumers

Build a network/customer base of people that will form links to your business

Enhance reputation and credability

Podcasts

To reach multiple audience

Acheive greater employee communication

Hold seminars for all employees no matter where they are

30 second advertising which will be inexpensive

Wikis

Add greatest value

Software that allowes employees to contributre to online documantation

Share knowledge informally

Help answer FAQ

Mashups

Combining technologies

Create a distinct application e.g displaying locations on maps

CRM

Find out what customers like and dislike

Help with suggestions and improvements

RSS

Improve coporate communication

Keeep suppliers updated with company info

Keep customers updated with company info

Promote globalization