InterGen Contextual Interviews

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InterGen Contextual Interviews by Mind Map: InterGen Contextual Interviews

1. Jungsook Jung (63 y.o.)

1.1. setting

1.1.1. local neighborhood, South Korea

1.2. stakeholders

1.2.1. self

1.2.2. grandchildren

1.2.2.1. Saebom (9 y.o.)

1.2.2.1.1. Likes to play digital games

1.2.2.2. Sonbom (5 y.o.)

1.2.2.2.1. Likes to play yut (a traditional Korean game) with her in the living room

1.3. motivation

1.3.1. 8. just watching her grandchildren play brightens her day and makes her happy!

1.4. timing/frequency/followup

1.4.1. Her grandchildren live close, so they see each other often. They often come over for brunch with their parents, and she often drives them to after school activities.

1.5. insights

1.5.1. technology:thinking::instant food:cooking

1.5.2. 2. Playing games facilitates communication between grandparents and grandchildren because participation is more egalitarian.

1.5.3. 3. Advice given by grandparents to grandchildren in isolation / daily life is viewed as authoritative and is not readily accepted.

2. Reese (13 y.o.)

2.1. Lola, maternal grandmother, 70+ y.o., elderly, "kooky"

2.1.1. setting

2.1.1.1. assisted living facility

2.1.1.1.1. birthday party

2.1.1.2. telephone

2.1.1.2.1. Is often weeping over hardships

2.1.1.2.2. Repeats the same questions within a call (e.g. "what grade are you in?"). This bores him.

2.1.2. motivation

2.1.2.1. stories

2.1.2.1.1. baby stories about him

2.1.2.1.2. stories about his family before he was born

2.1.3. timing/frequency/followup

2.1.3.1. periodic, infrequent (due to hardships in communication, and fewer common interests, compared to his paternal grandparents)

2.2. 5th grade "senior buddy"

2.2.1. setting

2.2.1.1. local retirement home

2.2.1.1.1. 1. Interactions with seniors are important to children - they recall vivid details from relatively short encounters.

2.2.1.1.2. Fell asleep repeatedly during conversations. Physically struggled to speak.

2.3. paternal grandparents, ~60 y.o.

2.3.1. setting

2.3.1.1. San Francisco

2.3.1.2. Hawaii

2.3.2. motivation

2.3.2.1. They are active and youthful. Grandpa drives a ferrari and listens to Eminem

2.3.2.1.1. 5. The stronger the connection between two people, the easier it is to communicate. Conversely, the easier it is to communicate, the stronger the connection that is formed.

2.3.3. timing/frequency/followup

2.3.3.1. Frequent communication via phone, text (grandpa only), IM & video chat (grandma only).

2.3.3.1.1. 7. Seniors and children utilize different modes of communication depending on frequency and distance of personal interactions.

2.4. insights

2.4.1. Gifts

2.4.1.1. seniors -> children

2.4.1.1.1. stories

2.4.1.1.2. coins (quarters)

2.4.1.2. children -> seniors

2.4.1.2.1. cards, etc.

2.4.1.2.2. depends on what the elderly person values in children

3. Legend

3.1. learning environment breakdown

3.2. content

3.3. insights

4. Team

4.1. Christopher Warner

4.2. Jaehi Jung

4.3. Coram Bryant