3rd Devil Documentation & Project Management (Zendesk / Trello)

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3rd Devil Documentation & Project Management (Zendesk / Trello) by Mind Map: 3rd Devil Documentation & Project Management (Zendesk / Trello)

1. Organization & Workflow (Trello)

1.1. 2.1 Trello will be like a giant whiteboard and will automagically integrate with zendesk.

1.2. 2.2 Trello will be a great place for the rest of the team to see progress without directly emailing and asking. This will also allow a project manager to "manage" any changes that need to be made.

1.3. 2.3 Trello will also be used to store workflows in case one of the team moves on, someone can step in and do the job because we have documented the process on trello.

2. Problems / Questions / Documentation (Zendesk)

2.1. 1 .1 Include [email protected] on all email correspondence

2.2. 1.2 All emails and correspondence will be stored by the back end in the cloud.

2.3. 1.3 This enables my team to work on the project as well without getting in anyone's way and integrates with our workflow.