ALERTS overview
by isabel boussy
1. Personal and Private banking
2. Card
3. Security Alerts
4. Other - general Branch/Agency/Personal
4.1. Appointment conformation
4.1.1. Ik weet dat bij andere diensten er al wordt gewerkt met het versturen van SMS voor het onderschrijven van een contract (verzekeringen-geheim code van bankkaart,…).
4.2. Appointment reminder
4.3. Your new credit card has arrived (can be geolocated)
4.4. Your mortgage proposal is now ready for your meeting at 15 pm in your agency mechelse steenweg 54
4.5. Birthday mail
4.6. Xmas mail
4.7. A new message has arrived in inbox
4.7.1. frequency
4.8. A new document arrived in the ING document center
4.9. Missing documents/info
4.9.1. We are missing a certain document and would like you to bring it to the agency
5. Personal Finance Management
6. Investment
7. Loans
8. Insurance
9. (Online) sales
9.1. reminders & confirmations for all online sales flows
10. Marketing/Customer
10.1. Change in personal information
10.2. Mandate added
10.3. Anniversary mail
10.4. Welcome mail
10.4.1. new client registration process completed