Customer Service and Training Share Point Website
Plan your projects and define important tasks and actions
1. Request a support or a training
1.1. Classroom Request Form
1.1.1. Content Request Status
1.1.2. Edit or Withdraw Request
1.2. Support Request Form
1.2.1. Content Request Status
1.2.2. Edit or Withdraw Request
1.3. FAQ Request Form
1.3.1. Content Request Status
1.3.2. Edit or Withdraw Request
1.4. eLearning Request Form
1.4.1. Content Request Status
1.4.2. Edit or Withdraw Request
1.5. Content Request Form
1.5.1. Content Request Status
1.5.2. Edit or Withdraw Request
1.6. Available Sources
2. Portfolio
2.1. Methodologies and Processes
2.1.1. Coordination Process
2.1.2. New FAQ Process
2.1.3. Escalation List Process
2.1.4. New eLearning Process
2.1.5. New Content Process
2.1.6. Adult Learning Principles
2.2. External Trainings
2.2.1. Powerpoint Best Practices
2.2.2. Effective use of Outlook
2.2.3. Emotional Intelligence
2.2.4. Public Speaking Skills
2.2.5. Assertive Communication
3. Projects
3.1. Current Initiatives
3.1.1. Project Charter
3.1.2. Deliverables
3.1.3. Milestones
3.2. Future Initiatives
3.2.1. Project Charter
3.2.2. Deliverables
3.2.3. Milestones
3.3. Completed Initiatives
3.3.1. Project Charter
3.3.2. Deliverables
3.3.3. Lessons Learned
4. Organisation
4.1. Our Vision
4.2. Our Mission
4.3. Who are we?
4.3.1. Patrick Maetens
4.3.2. ilteris Oney
4.3.3. Claudia Riemer
4.3.4. Claire Dalier
4.3.5. Silvia Venturini
4.3.6. Milena Boghossian
4.3.7. Tania Gomez
4.3.8. Extended Team
4.3.8.1. Expert 1
4.3.8.2. Expert 2
4.3.8.3. Expert 3
4.3.8.4. Trainer 1
4.3.8.5. Trainer 2
4.3.8.6. Trainer 3
4.4. What help we provide?
4.4.1. Helpdesk
4.4.2. Online Learning
4.4.3. Classroom Training
4.4.4. FAQs
4.5. News
4.6. Search
4.7. Resources
4.8. Links
5. Calendar
5.1. Upcoming Trainings Calendar
5.2. Upcoming Workshops Calendar
5.3. Team Events, Birthdays , Job Aniversary, Important Dates
5.4. Upcoming Meetings Calendar
5.5. Team Events
5.5.1. Job Aniversaries
5.5.2. Team Agenda
5.5.3. Important Dates