IT Knowledge Base

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IT Knowledge Base by Mind Map: IT Knowledge Base

1. Hardware

1.1. Network Devices

1.1.1. Spam Trap

1.1.2. Switches

1.1.3. Firewall

1.1.4. Access Points

1.2. Peripherals

1.3. Phones

1.3.1. VOIP

1.3.2. Mobile

1.4. Printers

1.4.1. Network

1.4.2. Exceptions

1.5. Servers

1.6. Workstations

1.6.1. Laptops

1.6.2. Desktops

2. Software

2.1. Adobe

2.1.1. Acrobat

2.1.2. Photoshop

2.1.3. Dreamweaver

2.1.4. Flash

2.2. Apple

2.2.1. QuickTime

2.2.2. iTunes

2.3. Bibleworks

2.4. BlackBoard

2.5. CAMS

2.6. Faronics

2.6.1. Deep Freeze

2.6.2. Insight

2.7. Firefox

2.8. Keystone

2.9. Microsoft

2.9.1. IE

2.9.2. Office

2.9.2.1. Word

2.9.2.2. Excel

2.9.2.3. Access

2.9.2.4. Powerpoint

2.9.2.5. Outlook

2.9.2.6. Publisher

2.9.3. Exchange

2.9.4. SQL

2.9.5. Dynamics

2.10. Skype

2.11. Spiceworks

2.12. Symantec

2.12.1. Endpoint

2.12.2. Altiris

2.12.3. Brightmail

2.13. VMWare

3. Policies & Procedures