Bad things
by Robert Baldinger
1. Campaigns
1.1. Messy, hard to find/organize
2. Reporting
2.1. Can't compare over time
2.2. No big picture
2.3. Don't know quality of contact db
2.4. Can't use in PowerPoint
3. Partner
3.1. Hard to find clients in long list or get overview
3.2. Log back up from client
4. Components
4.1. Content editor
4.1.1. Can't clone/copy blocks
4.1.2. Customization problems
4.1.3. Hard to create templates from bought or new HTML
4.2. Landing pages
4.2.1. No forms
4.2.2. No way to identify contact except from mail
4.3. Forms
4.3.1. Old GUI, bad responsive
4.3.2. Easy to ruin results
4.3.3. Hard to integrate on web
4.3.4. Limited query types
4.3.5. Limited design possibilities
4.4. Email
4.4.1. Test send is hard
4.4.2. Send GUI is buggy
4.4.3. Checklist is badly executed
5. GUI
5.1. Old look
5.2. Old technology
6. Automation
6.1. Can't visualize
6.2. Unable to use conditions
6.3. Can't trigger on
6.3.1. Account events
6.3.2. Web visits
7. Big corporations
7.1. One CRM, multiple accounts is problem
7.2. Can't use same account for large organizations with multiple countries/departments
7.2.1. No permission system
8. Web tracker
8.1. No anonymous trail to be identified
8.2. Too few methods to be identified
9. Unsubscribe
9.1. Too narrow or too blunt
10. Learn
10.1. Hard to see the possibilities
10.2. Hard to build process from scratch
10.3. I do the same things always
11. CRM
11.1. SalesForce
11.1.1. Hard to understand
11.2. SuperOffice
11.2.1. Hard to integrate
11.2.2. Can't preview leads before I take ownership (timeline)
11.3. General
11.3.1. No new CRM plugins
11.3.2. No custom field matching
11.3.3. No triggers from CRM
11.4. No lead scoring
12. Continuity
12.1. DCL on some places. Why not all?
13. Contacts
13.1. Can't de-dupe
14. SEARCH
14.1. Cant search in a good way
14.1.1. Especially Contacts!