Auditor Expectations
by Poppy J. Hill
1. Scenarios with questions
2. Sample discussions - video/audio
3. Job aid with samples
4. Match correct behaviors
5. Conduct himself/herself in order to bring credit to the organization
5.1. Treat all auditees consistently when making decisions concerning audit findings
5.2. Maintain a professional relationship at all times
5.3. Rspect confidence gained in a professional capacity
5.4. Maintain an appropriate level of communication when conducting audits or dealing with audit outcomes
5.5. Not allow personal beliefs or opinions to influence their judgements or decisions on audit related issues
5.6. Limit all conversation during an audit or otherNSF business to related topics and issues. Jokes, inappropriate comments, religious or political discussions are actively discouraged
6. Auditors will perform their duties with diligence and professionalism
6.1. Speak to customers in a friendly and clear manner to interpret results
6.2. Answer questions appropriately
6.3. Clearly explain the results of the audit
6.3.1. Included
6.3.2. Included
6.3.3. Excluded
7. Training
7.1. Complete all trainings
7.1.1. Materials
7.1.2. Personel
7.1.3. Services
7.1.4. Duration
7.2. Professional certifications and trade organizations are encouraged and may be required
7.3. Requirements
8. Discrimination and harassment - An auditor must not discriminate, harass, bully or mistreat any person at any time when performing their duties
8.1. Avoid intimidating, hostile or offensive behavior
8.1.1. Project specifications
8.1.2. End User requirements
8.1.3. Action points sign-off
8.2. Avoid physical or verbal violence against any person during the audit process
8.2.1. Define actions as necessary