Used to solve or explain a problem, not always a negative problem though.
PSA Rhetorical Considerations, Helpful Rhetorical Website 1, Helpful Rhetorical Website 2, Helpful Rhetorical Website 3, Helpful Rhetorical Website 4
Audience Uses Vary
Creating Documents, Word Processors, Presentation Software, Graphics and Imaging Software, Web-Authoring Software, Desktop Publishing Software, Help and E-Learning Authoring Tools, Single Sourcing Programs
Communicating and collaborating, The Internet, The World Wide Web Network, Email, HTW: Sending Email Attachments, Ethics and Electronic Communication, Electronic Messaging, Groupware
Future of workplace writing and computer technology
Definition, Guideline #1, Guideline #2, Guideline #3
Ethics in Context, Situation and Perspective, Circulation, Revision and Editing
Code of Ethics
Ethics and Technology, Honesty and ethics, Bloging and writing ethics, Student writing and ethics
Ethical Writers Checklist
Pg. 552 describes visual layout and design rules.
Pg. 295 in HTW gives good instructions on how to incorporate visuals and design into documents.
These are the things that I need to keep in mind when I write in general to ensure that I target the correct reader and keep a professional writing appearance.
Audience (Pg. 42)
Clarity (Pg. 68)
Coherence (Pg. 71)
Ethics in writing (Pg. 177)
Report Types (Pg. 454)
Plan, Define or describe, Establish goals, Consider ethical choices, Consider formats, Identify needed information, Choose technology to assist your audience
Draft, Confirm goals, Organize and draft, Design and arrange, Create and integrate visuals
Review, Test the usability, Solicit feedback and response from peers and colleagues, Revise and rewrite the document based on feedback, Edit the document to ensure correctness
Distribute, Include related documents, Confirm appropriate means to transmit document to reader, Transmit to the intended audience, Follow up to ensure the audience received the document, Assess the document's outcomes and decide on further correspondence