Foundation of IS in Business
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Foundation of IS in Business
by Nutcha Hankamolsiri
1. evolution
1.1. agricutural age
1.1.1. pre 1800
1.1.2. farmers
1.1.3. People- land
1.1.4. handtools
1.2. Industrial age
1.2.1. 1800-1950
1.2.2. factory workers
1.2.3. people-machine
1.2.4. machine
1.3. Information age
1.3.1. 1950-now
1.3.2. knowledge worker
1.3.2.1. creation
1.3.2.2. distribution
1.3.2.3. Application Information
1.3.3. people-peolple
1.3.4. IT
2. Rules of IT in Business
2.1. operational excellence
2.1.1. Improvement of efficiency to attain higher profitability
2.1.2. IS , technology =important tool in accheiving greater efficiency and productivity
2.2. New products, Business model
2.2.1. BUSINESS MODEL = how many produces,delivers ,sells products or services
2.2.2. IS & Technology= a major enabling tools for new products , services , business models
2.3. Customer and Supplier intimacy
2.3.1. Serving customers well leads to customers returning
2.3.2. Intimacy with supplier allows them to provide vital inputs which lower cost
2.4. Improved decision making
2.4.1. without accurate information
2.4.1.1. managers must use forecasts ,best guesses,luck
2.4.1.1.1. over or under production
2.4.1.1.2. misallocation
2.4.1.2. poor outcomes raise costs, lose customers
2.5. compettitive advantage
2.5.1. lead to higher sales and profits
2.5.2. delivering better performance
2.5.3. charging less for superior products
2.5.4. responding to customers ans suppliers in REAL-TIME
2.6. Survival
2.6.1. Information technologies as necessity of business
2.6.2. Industry-level changes
2.6.2.1. eg CITI Bank-----> ATM
2.6.3. Governmental regulations requireing record -keeping
3. make possible due to DIGITAL, MOBILE , NETWORK technology catagorized by
3.1. Innovation
3.2. Increased important on information
3.3. Globalization
3.4. Network economics + societies
4. How IS transform Business
4.1. Increase in wireless technology
4.2. website
4.3. web 2.0( Blog, Social media)
5. Globalization opportunity
6. In the emerging ,fully digital firm
7. Digital firms offer greater flexibility
7.1. eg. time & space shifting
8. ex. Walmart
8.1. Reatil link system
8.2. distribution
8.3. warehouse
9. Business
9.1. Business strategic objective process
10. IT
10.1. software
10.1.1. hardware
10.1.2. data management
10.1.3. telecommunication
11. Perspective on IS
11.1. collect , process , store ,distribute onformation
11.2. support decision making , coordination and control
11.3. set of interrelated components
11.4. BUSINESS PERSPECTIVE ON IS
11.4.1. IS = instrument for creating value
11.4.1.1. Productuvity process
11.4.1.2. Revenue increase
11.4.1.3. superior long term strategic positioning
11.4.2. 3 ways that IS can add value
11.4.2.1. help managers make better decisions
11.4.2.2. help make business more efficient
11.4.2.3. increase profitability
11.4.3. From the graph (phone) we want to be in Q1 ,2 because go high productivities whether with or without IT ( Not every IT succesful)
12. DATA SHAPED= INFORMATION
13. 3 activities of IS produce information organisations need
13.1. Input
13.2. processing
13.3. output
13.4. output
14. Input
14.1. Regulatory Agencies
14.2. suppliers
15. Processing classify Arrange Calculate
15.1. Feedback
15.1.1. stock holder
16. Output
16.1. competitors
16.2. customers
17. 3 Dimensions of IS
17.1. Technololgy
17.1.1. computer hardware / software
17.1.2. data management technology
17.1.3. networking and telecommunications technology
17.1.4. IT infrastructure
17.2. Organization
17.2.1. Hierarchy of Authority , Responsibility
17.2.2. separation of business functions
17.2.3. unique business process
17.2.4. unique business culture
17.2.5. organisational politics
17.3. Management
17.3.1. Manager set organisational strategy for responding to business challenge
17.3.2. managers must act creatively
18. Technology investment
18.1. Investment in IT
18.1.1. not guarantee returns
18.2. considerable variation in returns firms receive from system investments
18.3. FACTORS
18.3.1. Adopting right business model
18.3.2. Investing in complementary assets
18.3.2.1. Organizational asset
18.3.2.2. managerial asset
18.3.2.3. social assest
19. Contemporary Approach to IS
19.1. Management IS
19.1.1. Combines computer science, management science , operation research and practical orientation with behavioural issue
19.2. 4 ACTORS
19.2.1. SUPPLIERS of software / hardware
19.2.2. Firms
19.2.3. managers and employees
19.2.4. Firms' environment
20. Problems
20.1. digital divide
20.1.1. Gap between one who has and doesn't have technology
20.1.2. indicators
20.1.2.1. Infrastructure
20.1.2.1.1. Internet access cost
20.1.2.1.2. level of education
20.1.2.1.3. Income , gender
20.1.2.1.4. Ethnicity
20.1.2.1.5. others
20.1.2.2. Socioeconomics enables
20.1.2.2.1. ICT (information and communications technology) penetration infrastructure
20.1.2.2.2. Numbers of Internet users
20.1.2.2.3. mobile density
20.1.2.2.4. broadband system
20.1.2.3. CLOSE THE GAP
20.1.2.3.1. economics growth
20.1.2.3.2. social mobility