Help & Support Search our Knowledge Base for Answers

1. Troubleshooting

1.1. View our Knowledge Base Articles

1.1.1. Classroom AV

1.1.2. eMail

1.1.3. Manuals

1.1.4. VDI

1.1.5. Mirage

2. Internal

2.1. This might not be needed.

3. Check Your Tickets

3.1. View the Progress of your tickets

4. Announcements

4.1. Read what's happening

5. Request IT or AV Resources

5.1. Have a need? Let us know!

6. Report an IT or AV Problem

6.1. Let the IT/AV Department know if something doesn't work right

7. Forums

7.1. Ideas and Tips from your Colleagues

8. System Status

8.1. Will be automaticall fed by Argent

8.2. Basic Zendesk Dashboard

8.2.1. No Agent Names

8.2.2. Satisfaction, Graphs of # of Tickets, etc could be valuable

9. SEARCH