Creating team harmony

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Creating team harmony by Mind Map: Creating team harmony

1. Models

1.1. (Dr. R. M.)Belbin Team Roles

1.1.1. Dr Meredith Belbin studied team-work for many years, and he famously observed that people in teams tend to assume different "team roles".

1.1.2. Broad classification

1.1.2.1. Action Oriented Roles

1.1.2.2. People Oriented Roles

1.1.2.3. Thought Oriented Roles

1.1.3. He defined a team role as "a tendency to behave, contribute and interrelate with others in a particular way"

1.1.4. Plant

1.1.5. Resource Investigator

1.1.6. Co-ordinator

1.1.7. http://www.belbin.com/

1.1.8. Shaper

1.1.9. Monitor Evaluator

1.1.10. Teamworker

1.1.11. Implementer

1.1.12. Completer Finisher

1.1.13. Specialist

1.1.14. The key is balance.

1.2. Benne and Sheats' Group Roles

1.2.1. Identifies both positive and negative behaviour within a group

1.2.1.1. Task roles - Getting the work done

1.2.1.1.1. Co-ordinator

1.2.1.2. Personal/Social roles - Contribute to positive functioning

1.2.1.2.1. Compromiser

1.2.1.3. Dysfunctional/Individualistic roles - Disrupt and weaken

1.2.1.3.1. Blocker

1.3. Margerison-McCann Team Management Profile

1.3.1. Psychometric tool measuring things like aptitude and personality

1.3.1.1. Margerison- McCann Team Management Wheel

1.3.1.2. 60 Quesions

1.4. Aptitude

1.4.1. http://www.oxforddictionaries.com

1.4.2. http://www.merriam-webster.com

1.4.3. Business

1.4.4. Technical

1.4.5. Emotional Intelligence

1.4.6. BET

1.4.6.1. 1

1.4.6.2. 2

1.4.6.3. 3

1.4.6.4. 4

2. Recap

2.1. Engage, Relationship, Interest, Motivate

2.2. Models

2.2.1. Belbin Team Roles

2.2.2. Benne and Sheats' Group Roles

2.2.3. Margerison-McCann Team Management Profile

2.3. What Makes a Good Team Member?

2.4. Day to day

3. What we're doing

3.1. Engage, Relationship, Interest, Motivate

3.2. Models

3.2.1. Belbin Team Roles

3.2.2. Benne and Sheats' Group Roles

3.2.3. Margerison-McCann Team Management Profile

3.3. What Makes a Good Team Member?

3.4. Day to day

4. The Five Dysfunctions of a Team - Patrick Lencioni

4.1. Absence of trust—unwilling to be vulnerable within the group

4.2. Fear of conflict—seeking artificial harmony over constructive passionate debate

4.3. Lack of commitment—feigning buy-in for group decisions creates ambiguity throughout the organization

4.4. Avoidance of accountability—ducking the responsibility to call peers on counterproductive behavior which sets low standards

4.5. Inattention to results—focusing on personal success, status and ego before team success

5. Quote

6. Clicking and engaging

7. Tony Bruce

7.1. @tonybruce77

7.2. http://dancedwiththesoftware.blogspot.co.uk/

7.3. [email protected]

8. Motivate

8.1. provide (someone) with a reason for doing something

9. Engage

9.1. occupy or attract (someone’s interest or attention)

10. Interest

10.1. the feeling of wanting to know or learn about something or someone

11. Relationship

11.1. the way in which two or more people or things are connected, or the state of being connected

12. Thinking

13. Day to day

13.1. Ask the questions

13.2. Positive action over positive thinking

13.2.1. think AND do

13.3. Ask the questions

13.4. Feedback

13.4.1. Express what you do want, rather than what you don’t want.

13.4.2. Avoid vague, abstract or ambiguous phrases

13.4.3. This is what you did; This is what I feel; This is the need of mine that was met.

13.5. Reciprocation

13.5.1. Rule Of

13.5.1.1. rule essentially states that if someone gives something to us, we feel obligated to repay that debt

13.5.2. Give help

13.5.3. Ask for help

13.5.4. give and take

13.6. Acknowledge, never dismiss or ignore

13.6.1. Example: Flagged a issue, dismissed as 'your job'

13.6.2. Assuming only hierarchical status have valid opinions

13.6.3. Making people wait

13.7. Sounding board

13.8. Breaking bread

13.8.1. The best ideas are shared over food

13.9. Listen

13.9.1. music

13.9.2. Information is the means of improvement

13.10. Beware of the curse of knowledge

13.10.1. cognitive bias

13.10.2. can be off-putting

13.10.3. can leave people feeling dejected

13.10.4. why they should care?

13.11. Appreciate any input

13.11.1. Why?

13.12. Beliefs followed by behaviours

13.13. Find people who work because they believe over people who work for a pay cheque

13.14. Perspective

13.14.1. Example: Let go but learned

13.15. Invest time with people whose work crosses organisational boundaries

13.16. Think

13.17. Reliability

13.18. Dot the i's and cross the t's

13.18.1. Problems don't lie in the philosophy of procedures but in practice, and practice is goverened by attitude

14. References

14.1. https://sites.google.com/site/724ecialdiniwiki/chapter-1-weapons-of-influence/chapter-2-reciprocation

14.2. http://www.oxforddictionaries.com/

14.3. I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations - John Seddon

14.4. Poke The Box - Seth Godin

14.5. Some images from http://pixabay.com/

14.6. http://www.mindtools.com

14.7. http://www.belbin.com/

14.8. http://flowchainsensei.wordpress.com/2012/09/26/how-to-give-feedback/

15. What makes a good team member?

15.1. What?

15.2. How?

15.3. When?

15.4. Why?

15.5. Who?

15.6. Where?