Troubleshooting

1. Review and evaluate the steps taken to solve this problem

2. Test (Test the solution)

2.1. Produce testing log

3. Implementation ( you follow the plan)

3.1. Step 1.

3.2. Step 2.

3.3. Step 3.

3.4. Step 4.

4. Plan ( what is you plan to fix it)

4.1. Flowchart

4.2. Resources

4.3. Your approach

4.4. Testing plan (produce testing plan)

5. Investigating the problem

5.1. Describe the problem

5.2. Produce a fault report log

5.3. error message ( if any)