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Tech Comm & Multimedia Writing by Mind Map: Tech Comm & Multimedia
Writing
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Tech Comm & Multimedia Writing

PSA

Plan

Research

Draft

Review

Distribute

Activities/Processes of Technical Writing

There are activities to create effective technical writing

Planning

Research

Organizing

Drafting

Designing

Integrating visuals

Rewriting

Editing

Testing

Characteristics of Tech Comm

Rhetorical

Thinking and problem solving in order to act. Study and practice of using effective language- written, spoken, visual- to influence other's thoughts and actions.

Audience Centered

Know their needs for information. Know their use for the information you provide. Central aspect of technical writing.

Ethical

Practical- specific issues/ circumstances. Making the right or wrong decision.

Technology Oriented

Research Oriented

Professional

Visual

Design Centered

Concise

Chapter 2 Notes: Rhetoric and Technical Communication

Workplace Problems

those problems that present obstacles to a particular workplace environment such as a company, institution, agency or office (pg. 24)

perceived problem

real problem

Purpose for Document

Exigency

Rhetorical Problems

problems related to the difficulties or troubles involved in the production of a text or document

Rhetorical thinking, Audience

Workplace Writers

Correctness

Experience and Expertise

Goodwill

Identification

Trust

Context and Constraints

Resolving Workplace problems

Writing with a sense of purpose

Rhetorical thinking

Context of writing for business

Chapter 3: Technical Communication and Electronic Technologies

Technologies

Word Processors

Presentation Software

Graphics and Imaging Software, Handbook entry, Photographs

Web-Authoring Software

Help and E-Learning Authoring Tools

Single-Sourcing Programs

E-mail, Handbook relation

Creating Documents

Computers make writing documents easy.

Communicating and Collaborating, Using the Internet, Access, Storage, Multimedia use, Transmission, Collaboration, Handbook entry, Conducting meetings from remote locations

Ethics and Electronic Communication

Netiquette, Electronic Messaging, Video Conferences, Groupware

Future of Workplace Writing

more wireless technology

Faster bandwidth and connection speed

Integration and portability

Prices

Transnationalism

Chapter 4: Ethics and the Workplace Writer

Ethics

a code of conduct that helps individuals determine what is right and what is wrong. No formula or definitive rules

metaethics

normative ethics

applied ethics

Reasons

Think more clearly and more sensitively

Enable us to articulate our views to others

Enable us to advance in our ethical thinking

Laws

ethics are not the same as laws.

Liability Laws

Environmental Laws

Copyright Laws

Patent Laws

Trademark and Service Mark Laws

Contract Laws

Be Honest

Respect Confidentiality

Circulation

Code of Ethics

help us make decisions

Cyber Ethics

Avoid Unethical writing

Don't use Deceptive language

Don't Obscure or Misrepresent the Issue

Avoid Jargon

Ethics Tips for Writing

Understanding Liability laws when writing

Writing ethically as a student

Chapter 5: Technical Communication in a Transnational World

communication between people and countries around the world.

Language

Target Language, Handbook relation

Official national language

International English

Text directionality

Writing style

Technology

Do countries have the same access to the same technology. Identify common used technology and its reliability.

Machine Translation

Education

Literacy

Common body of knowledge, Handbook relation

Learning style

Politics

Trade issues

Legal issues

Political traditions and symbols

Economics

value of products and services in other countries.

Society

Age

Business etiquette

Family and Social interactions

Religion

Significant role in government or law in other countries.

Handbook relation

Avoiding Stereotypes

Avoid Assumptions

Ask Questions

Collaborate with the Translator

Enhancing Translations

Terminology Clarity Cultural and Rhetorical Differences Design

Localization, General localization, Radical localization

Internationalization, International variables

Globalization

Chapter 7: Organizing and Drafting Documents

Pre-drafting Strategies

confirm your purpose

Analyze Your Audience, Level of expertise, Level of education, Cultural differences, Attitudes, Expectations, Context in which the document will be read

Gather Your Information

Develop Ideas about the Information, Collaboration and Discussion, Listing, Freewriting, Clustering

Organization, Organize Your Information, Purpose, Handbook relation, Audience, Logic, Ethics, Organizational strategy, Types, Sequention, Chronological, Order of Importance, General/Specific, Division, Classification, Cause and Effect, Comparison/Contrast, Spatial, Nonlinear Process, Drafting the Body, Coverage and Length, Organization and Access, Drafting the Conclusion, Drafting the Introduction, Outline Your Important Ideas, Writing the Draft, Parts of a Document, Front matter, Body, End matter, Handbook relation, Electronic Templates and Wizards, Handbook relation