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Chapter 1 Technical and Professional Communication in the Workplace by Mind Map: Chapter 1 Technical and Professional Communication in the Workplace
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Chapter 1 Technical and Professional Communication in the Workplace

Technical and Professional Communication is: communication about coomplex, detailed problems, issues, or subjects, which helps audiences to understand info so they can make informed and ethical decisions.

Genres

E-mails and Memos

Letters

Job Search Documentation

Technical Definitions

Technical Descriptions

Websites

Technical instructions

Manuals

Proposal and requests for proposals

Informal reports

formal reports

Presentations

Characteristics

Rhetorical

Audience Centered

Technology Oriented

Ethical

Research Oriented

Professional

Visual

Design Centered

Concise

Process

Planning

Researching

Organizing

Drafting

Designing

Integrating Visuals

Revising

Rewriting

Editing

Testing

Problem Solving

Workplace Problem

Rhetorical Problem

Chapter 2 Rhetorical and Technical Communication Problem Solving - Workplace and Rhetorical

always more than one way to solve a problem

Chapter 3 Technical Communication and Electronic Technologies

The impact of technology has been great as it creates new opportunities and new challenges for transnational communication. It is important for workplace writers to keep up with technological advances that affect the production and distribution of documents.

Creating Documents

Communicating and Collaborating

Ethics and Electronic Communication

Edward R. Murrow - "...we are still left with the same problem of communicating effectively, clearly and appropriately

In the Future?

Chapter 4 Ethics and the Workplace Writer

Ethics

about right and wrong

Chapter 5 Technical Communication in a Transnational World

technoclogical advances open the lines of communication, global economy, communicating with transnational and transcultural audiences

Learning about Differences

Avoiding Stereotypes

Ethical and responsible workplace writers must be diligent in develpoing accurate understandings of there transnational audiences

Enhancing Translation

the responsibilty of  most workplace wrtiers is not to translate documents but to prepare documents that can accomodate translation

Ways to accommodate Transnational audiences

Transnational Ethics

ethical understandings don't always cross borders

Guidelines for Writing for Transnational Audiences

Chapter 7 Organizing and Drafting Documents

order in which info presented can be crucial, this is why organizing and drafting are so important

Predrafting strategies

Writing the Draft