Mini Conversations #3

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Mini Conversations #3 by Mind Map: Mini Conversations #3

1. Observation

2. Instructions

3. Active listening

4. Questions

4.1. Open

4.2. Closed

5. Humour

6. Education

6.1. Informal

6.2. Self-education

7. Services

7.1. Counselling

7.1.1. Formal

7.1.2. Informal

7.2. Evaluation

7.3. Advocacy

7.4. Mentoring

8. Builds relationships

8.1. Trust

8.2. Bonding

8.3. Respect

8.4. Confidentiality