12.3 WELCOMING VISITORS

1. Polite phrases

1.1. Thank you

1.2. Excuse me

1.3. Sorry

1.4. Please

1.5. May I help you?

1.6. Sorry I´m late

1.7. Fine/ good

2. Offered a clients

3. Offered a colleagues

4. What does the article say about small talk in international business?

5. What´s "Cross- cultural" training?

6. What does the articlie suggest instead of small talk?

7. Are "company lollipops" a joke or a serious idea?