Online financial aid management for CUNY students

1. ICTs

1.1. CUNY Portal

1.1.1. FACTS

1.1.1.1. eligibility

1.1.2. eFAP

1.1.2.1. awards received

1.1.2.2. eSupp

1.1.2.3. Direct Loan Request Form

1.1.2.4. Verification Sheet

1.2. CUNYfirst

1.2.1. bill -- charges due

1.3. FAFSA

1.3.1. TAP

2. Individuals

2.1. undergraduate students

2.1.1. who want to view financial aid info

3. Social, organizational, institutional contexts

3.1. norms

3.1.1. funding public education for financially needy students

3.1.2. ought to keep track of all your financial aid info yourself

3.1.3. ought to know where and how to view aspects of your financial aid info

3.2. values

3.2.1. public education

3.2.2. organization

3.2.3. ease of access

3.2.4. self-management