Workplace Stress

1. What is stress?

1.1. Yerkes-Dodson Law

1.1.1. Eustress

1.1.2. Distress

2. Why does it matter?

2.1. Health Effects

2.2. Expensive

2.2.1. Turnover

2.3. Productivity

2.3.1. absenteeism

2.3.2. presenteeism

3. What can you do?

3.1. Motivation

3.1.1. Intrinsic

3.1.2. Extrinsic

3.2. Leadership styles

3.2.1. Authoritative

3.2.2. Participative

3.2.3. Delegative

4. Common Sources

4.1. heavy workload

4.2. low control

4.3. low support

4.4. role issues

4.5. emotional demands