Create New Process for Dutites
by angela g
1. Communicate to team
1.1. Start talking about change and ask for support from those who are already bought in to the ideas
1.2. *** Schedule to speak in daily huddle after duty list is created to allow team to volunteer for duties/voice their preferences of duties assigned
1.3. Get feedback from team members on tasks/who can complete given tasks
2. Make list of what needs to be done
2.1. Want weekly/monthly duties?
2.2. Separate duties - AM and PM?
3. Schedule a day to run daily huddle
3.1. Explain the "why" behind the need for change
3.2. Explain how tasks will be assigned
3.3. Set expectations of who will verify completion/quality
3.4. Present duties list to team
4. Duties that need to be assigned
4.1. -Reconciliation
4.1.1. Kiosk batch
4.1.1.1. Ensure batch is closed
4.1.2. Make envelopes for daily paperwork
4.1.2.1. First person that batches out/has paperwork
4.1.3. Change is made prior to bags being dropped in safe
4.1.4. Loomis
4.1.4.1. Each rep write their own bag number/deposit totals on log
4.1.5. Close DCDR (ensure totals match)/
4.1.5.1. Lock Safe
4.2. -Back of Store
4.2.1. Clean Breakroom/Warehouse area
4.2.1.1. Boxes are neat/organized
4.2.1.2. Fridge, counter tops, dishes
4.3. -Front of Store
4.3.1. Make Lunches and Breaks schedule
4.3.2. Prepare EOD email
4.3.2.1. Make template?
4.3.3. Stock all stations with pens, brochures, bags, and equipment
4.3.4. Put away returned equipment including cabinets, carts, and coutners
4.3.5. Fill fridge with water