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Handling Business Documents by Mind Map: Handling
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Handling Business Documents

Adding comments to someone elses node  

Buying Goods & Services

Purchasing Requirements

Making Enquiries



Making Complaints

Selling Goods & Services

Sales Organisations

Types of Customers, Business to Business, Consumer, New, Existing, Loyal Customers, Discount Customers, Impulse Customer, Needs Based Customer, Wandering Customers

Private Sector, Sole Trader, Joiner, Electrician, Window Cleaner, Gardener, Partnership, Solicitors, Estate Agents, Surveyors, Accountants, Limited Companies, Procter & Gamble, Argos, Franchise, McDonalds, Vision Express, Rosemary Conley Diet & Fitness Club

Public Sector, BBC, Edinburgh City Council, Ministry of Defence, Careers Scotland

Voluntary Sector, Oxfam, NSPCC, College



Dealing with Enquiries


Complaint Handling Procedures

Credit Control Procedures

Stock Control


Delivery Procedures

Handling & Storage

Damaged Stock

Issuuing Stock