Quality Assurance

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Quality Assurance by Mind Map: Quality Assurance

1. Modularistic Approach

1.1. Pre-determined and precisely managed

1.2. Departmental Approach

1.2.1. Isolation and pre-generated assumptions

2. Holistic Approach

2.1. Holistic framework and competencies

2.2. Quality culture

2.2.1. Individual values

2.2.1.1. Personal Gain

2.2.1.2. Performance review - connection to whole system, self as part of the system

2.2.2. Organizational values

2.2.2.1. Strategic plan - student success and well-being

2.2.2.2. Clearly defined graduate profile - thoughtful and attainable learning objectives

2.2.2.3. Teaching/learning focus - Rewarding excellence

2.2.3. Quality management instruments and systems

2.2.3.1. Regular program review cycles - stakeholder participation

2.2.3.2. Stakeholder consultation - students, class representatives, faculty delegates

2.2.3.3. Feedback - students, instructors

2.2.3.4. Performance and content standards

2.2.3.5. Organizational audits

2.2.3.6. Outcome measures and framework - immediate, intermediate, and ultimate outcomes

3. Professional Capacity Building

3.1. Strong inductions

3.2. Professional development

3.3. Competencies

4. Accreditation

4.1. Independent reviews - accountability

4.2. Reporting

4.3. System-wide analysis

4.4. Credibility and mastery

4.5. formalization

5. Policy and Procedure

5.1. Formal and informal grievance processes

5.2. Conflict resolution offices

5.3. Timeline and implications

5.4. Written and unwritten