Social Contract

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Social Contract by Mind Map: Social Contract

1. 3-7 guidelines

1.1. behavioural

1.2. tactical

1.3. specific

2. Key

2.1. How is our behaviour going to change as a result of this session?

3. flavors

3.1. when

3.1.1. core (now)

3.1.2. aspirational (in progress)

3.2. categories

3.2.1. goals

3.2.2. norms

3.2.2.1. how info is shared

3.2.2.2. how decisions are made

3.2.2.3. how conflict is resolved

3.2.2.4. risk appetite

3.2.3. roles

3.2.3.1. clarity of role expectation

3.2.4. example subcategories

3.2.4.1. Decision making

3.2.4.2. Problem/conflict Resolution

3.2.4.3. Feedback

3.2.4.4. Risk appetite

3.2.4.5. Information Sharing

3.2.4.6. Ownership & Accountability

3.2.4.7. Respect/Trust

3.2.4.8. Celebration of Success

3.2.4.9. Skill sets

3.2.4.10. Meeting Etiquettes

3.2.4.11. Supporting each other

3.2.4.12. Tools

3.2.4.13. Environment

3.2.4.14. Communication

3.2.4.15. NB: not all these categories should really be considered part of a social contract (some of them are more WoW in general), but I tend to let the audience explore them in the diverge section of the session however I get them to focus back in when we do the converge step (often if you use voting for the converge step it happens all by itself)

3.3. kinds

3.3.1. interpersonal

3.3.2. intra-team

3.3.3. inter-team

3.3.4. groups

3.3.5. environment

4. some ideas to stimulate discussion

4.1. safety to speak up and disagree

4.2. alignment

4.3. team spirit 'one for all and all for one'

4.4. clear roles and decision making process

4.5. anticipate problems

4.6. trial and error

4.6.1. small changes

4.6.2. tight feedback

4.7. focus on meaningful progress

4.8. prevent setbacks

4.9. dependability

4.10. recognition

4.11. support inner work life

5. process

5.1. set the scene and expectation

5.2. diverge

5.2.1. brainstorm

5.3. converge

5.3.1. select top candidates

5.3.2. vote

5.4. present the outcome

6. overview

6.1. for the team

6.2. by the team

6.3. held to account by the team

6.4. adapted regularly by the team

6.4.1. tied to retro

6.5. highly visible