Customer Care

1. Customer's information

1.1. Find out customer's information

1.2. Analyze customers

2. Responsibilities

2.1. Presents

2.1.1. Booking

2.1.2. Quantity

2.1.3. Control

2.1.4. Executive

2.2. Facebook

2.2.1. Control

2.2.2. Reports

2.3. Phone

2.3.1. Executiving

2.3.2. Control

3. Policies for clients

3.1. After buying

3.1.1. Asking

3.1.2. Feedback

3.1.2.1. Staffs

3.1.2.2. Product quality

3.2. VIP

3.3. Normal

3.4. Potential

3.5. Online

4. Timeline

5. Selection

5.1. VIP

5.2. Normal

5.3. Potenial

5.4. Thầy cố vấn

5.5. Đại lý

5.6. Dự án

5.7. Khách lẻ

6. History of giving gifts

6.1. Annual Budget

6.2. Những món quà đã từng tặng

6.3. Tình hình hiện tại Sale chăm sóc khách hàng như thế nào

7. Diversing kinds of taking care of clients

7.1. Promotions

7.2. Special Gifts

8. Channels for customer care

8.1. Online

8.1.1. Facebook

8.2. Offline

8.2.1. Gifts

8.2.2. Phone

8.2.3. Promotions