Shipping Requirements

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Shipping Requirements by Mind Map: Shipping Requirements

1. OTHER REQUIREMENTS

1.1. Items that are sent with Australia Post should automatically default to AU Post shipping method from 4zx when you are doing the labels. Is this possible to achieve, even though its a free shipping category? Currently, when we marked everything FREE SHIPPING, it does not default to a service but rather is blank, so it takes a lot of time having to drop down the box, wait for all the services to load up and then to choose a service from a long drop down. So I am not sure if we need to create 2 categories - Free shipping Au Post and Free Shipping Courier to have this happen, but this needs to happen.

1.2. All Items that are sent with Australia Post, should have free shipping Standard Shipping and then have an Express post option. So the customer while shopping should be able to select EXPRESS POST. If the customer selected Express Post, then it should default to express post in the label generation section. There is no express post for couriers.

1.3. DIFFERENT DISPATCH LOCATIONS FOR COURIERS - we have 5 different dispatch locations with our items, that we use couriers for. These are MOS (Cheltenham VIC 3192), FAB (Lidcombe NSW 2141), BB (Prestons NSW 2170), VW (Miranda NSW 2228), HOME (Marrickville, NSW 2204) - can we have courier services be set up so that we can select the dispatch locations depending on the item? These are all warehouses, except for the home one.

1.4. Products from ALL SHIPPING SERVICES AND CATEGORIES SHOULD BE ABLE TO BE PURCHASED TOGETHER - we had this issue recently that Jackson Fixed, where a customer could not check out if they bought 2 products and 1 was courier and the other AU Post. So Jackson created an overarching category that included ALL the services, so that they would all work together. This would need to happen again!

1.5. Even though AU Post is default for AU Post sent items, All courier services (integrated through the API and generic) should be available on AU Post items, so that we can click the drop down box and see comparison prices and choose to select a different service if we wish.

1.6. Like Au Post defaults to AU standard shipping service - items sent by courier, should look through all the integrated courier options and default to the cheapest courier option in the label generation page. All generic and Au post options should be available.

1.7. Australia Post Options  and generic options should appear on courier services in label generation

1.8. Deactivate and remove all old/deactivated/unused services from the label generation drop down (preferably delete so that the shipping matrix is clean all the inactive services that do not go into the scenarios above (I have deactivated them). DELETE ALL EXCEPT FOR SMART SEND SERVICES THAT WE ARE NOT USING, THOSE CAN BE JUST DEACTIVATED WITH AN OPTION FOR FUTURE REACTIVATION

2. Free Shipping - ALL  ITEMS - courier and Australia Post

2.1. Items Sent By AUSTRALIA POST

2.1.1. 2 LOCATIONS FOR AUSTRALIA POST

2.1.2. 4ZX Location - this is default Location

2.1.2.1. SERVICES

2.1.2.2. 4ZX - eParcel - Standard Shipping

2.1.2.2.1. This is set up, but needs to be renamed as this name.

2.1.2.2.2. QUESTION - Do customers and staff see the same name? the 4zx is the best name to group all AU post in the list, but for customers they should just see AU Post. Is this possible?

2.1.2.3. 4ZX - eParcel - Express Shipping

2.1.2.3.1. This is set up, but needs to be renamed as this name

2.1.2.4. 4ZX - International Express Courier

2.1.2.4.1. This is set up, but needs to be renamed as this name

2.1.2.5. 4ZX - International Pack and Track

2.1.2.5.1. This is set up, but needs to be renamed as this name

2.1.3. AKS Location - this is a back up location - we want to manually change

2.1.3.1. AKS - eParcel - Standard Shipping

2.1.3.1.1. This is set up, but needs to be renamed as this name

2.1.3.2. AKS - eParcel - Express Shipping

2.1.3.2.1. This is set up, but needs to be renamed as this name

2.2. Items sent by COURIER

2.2.1. 3 COURIER QUOTING AND LABEL SERVICES + GENERIC SERVICES FOR MANUAL ADDING OF TRACKING NUMBERS AND LINKING TO EBAY

2.2.2. Courier quote through E-GO (Integration complete in Neto - ONLY QUOTES BUT NO LABELS)

2.2.2.1. Since there are no labels, we have a service set up, which is a generic CARTON - which allows us to input tracking numbers. This needs to be RENAMED to Generic E-GO

2.2.3. Courier quote through SMART SEND (Integration exists within Neto, but NEEDS ADJUSTMENT)

2.2.3.1. CURRENT STATUS

2.2.3.1.1. TNT, Allied Express, IPEC, AAE/Startrack (is this AAE or Star Track? They appear to be different companies.... We don't need AAE, but do need Star Track)

2.2.3.2. REQUIREMENT TO CHANGE

2.2.3.2.1. Need to add Fastway, Couriers Please, Star Track to the integration and deactivate the others. Need to give quotes and generate labels for those services.

2.2.4. Courier quote through BAGGAGE FREIGHT

2.2.4.1. THERE IS NO INTEGRATION ON THIS WITH NETO, CAN I GET A QUOTE FOR AN INTEGRATION PLEASE?

2.2.5. GENERIC SERVICES

2.2.5.1. Generic - E-GO

2.2.5.1.1. This is Created

2.2.5.2. Generic - Fastway

2.2.5.2.1. Need to Create This, link it to eBay so that Fastway 3rd Party reference is sent to eBay when we add tracking numbers here

2.2.5.3. Generic - Couriers Please

2.2.5.3.1. Need to Create This, link it to eBay so that Couriers Please 3rd Party reference is sent to eBay when we add tracking numbers here

2.2.5.4. Generic - Star Track

2.2.5.4.1. Need to Create This, link it to eBay so that Star Track 3rd Party reference is sent to eBay when we add tracking numbers here

2.2.5.5. Generic - Toll IPEC

2.2.5.5.1. Need to Create This, link it to eBay so that Toll IPEC or Courier 3rd Party reference is sent to eBay when we add tracking numbers here

2.2.5.6. Generic - Hunter Express

2.2.5.6.1. Need to Create This, link it to eBay so that Hunter Express 3rd Party reference is sent to eBay when we add tracking numbers here

3. Free Shipping + Surcharge for Rural (Courier High / Low) - There are only about 100 products for this category.

3.1. ONLY ITEMS SENT BY COURIER (GO TO COURIER TREE