1. Client Action to Welcome Package
1.1. Client Retuns Welcome Package
1.1.1. Email
1.1.1.1. ???WHAT EMAIL ADDRESS SHOULD BE LISTED ON WELCOME PACKAGE AND WHO MONITORS???
1.1.2. Fax
1.1.2.1. ???WHAT FAX NUMBER SHOULD BE LISTED ON WELCOME PACKAGE AND WHO MONITORS???
1.1.3. Postal
1.1.3.1. ???WHAT PHYSICAL MAIL ADDRESS SHOULD BE LISTED ON WELCOME PACKAGE, WHERE WOULD RETURNED PHYSICAL MAIL BE GOING AND HOW DO WE GET ALERTED??????
1.2. Mail returned of welcome package as undeliverable
1.2.1. ???WHAT PHYSICAL MAIL ADDRESS SHOULD BE LISTED ON WELCOME PACKAGE, WHERE WOULD RETURNED PHYSICAL MAIL BE GOING AND HOW DO WE GET ALERTED??????
1.3. Client calls with quest regarding Welcome Package
1.3.1. ???WHAT TELEPHONE NUMBER IS LISTED ON WELCOME PACKAGE AND WHO ANSWERS THESE CALLS???
2. Receipt of Executed Retainer and Case documents
2.1. Quality Assurance
2.1.1. Verification of case data
2.1.1.1. Retainer
2.1.1.2. HIPPA
2.1.1.3. Intake details
2.1.1.4. Audio Tape
2.1.1.5. QA Fail
2.1.1.6. Validated data/Opportunity to be created
2.1.1.6.1. Mail Room