Online Mind Mapping and Brainstorming

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Customer experience by Mind Map: Customer experience
0.0 stars - reviews range from 0 to 5

Customer experience

Woot store

Affiliate products

Email subscription list

Our products

Sidebar

Blog page

Other products

Steam store

Mockups

Communication with customers

Surveys

Forum

Track retention

Josh - resurrecting dead ends

Figure out how many members we lose

How long have people Been members?

Goal: increase retention

"Retention Funnel"

Community building

Member of the month

Sales funnel

Platinum

101 course

Free intro

Send to your friend

Should I carry?

Why do I need a gun?

Model: axe dating site

Seo value, leadgen for ccr

Book club

Zach teach a lesson

Pinheiro

Weekly giveaway

In ccr

Each week, offer 1 entry for each contact you recommend

Give away something new

In CCR

Regular store

"boutiques"

Membership Level

USCCA meetups

Concealed carry convention

Usability

Usability report

Change "downloads" to magazine link

Product testing

Products

Process

Strategy

Goals

Send CCR - 1/28/2011

Map out whole plan - 2/11/2011

Ccr

Product Testing Page

If you have a

Reciprocity App

Contact don

Contact LR smith

Free report development

Broadcast on handgun taxonomy

Contact CR, ask who wrote other

Post, do disabled, send email

Long term - make sure we are sending one every month

Forum Guy

20/hr

Take him from where he is to super moderator

Increase forum permissions - all forums as moderater

Change his title to forum administrator

Questions/answers

Yahoo answers

Qhub.com

Options

Presentation - 2/11/2011

Rate on ease of implementation

Rate member experience gain / possible money

Rate which has most net gain

Feb 11th

Membership experience director

Email members when magazine comes out

Silver membership service delivery channel

Tell membership experience stories

Website usability firm

Welcome Kit

Referral Program

Membership Status

Platinum

Intro tour

Read an article

Post on the forum welcome topic

Unlock a bonus prize

Concealed Carry University

Member Benefits Page

Coupons

Digg Site

Firearms Review Site

Gun

Transparency

Download Page system

New node