Factor influencing jobs Satisfaction in two Malaysian Uniersities

1. Introduction

1.1. employee satisfaction affect the total operation of the organization.

1.2. Many teaching staff moved to jobs in industry

1.2.1. seek for meaningful experiences in their next position

1.2.2. get a better offer from other institution

1.3. satisfied employees can deliver better service to its customer

2. findings

2.1. the major factor that affect job satisfaction

2.1.1. Salary

2.1.1.1. the faculty member that dissatisfied with their salary

2.1.1.1.1. age group >41

2.1.1.1.2. associate professors

2.1.1.1.3. work >11years

2.1.1.2. the faculty member that satisfied with their salary

2.1.1.2.1. doctoral degree

2.1.2. policy and administration

2.2. the factor that lead to job dissatisfaction

2.2.1. working condition

2.2.2. recognition

2.3. Herzberg two-factor theory :                                      - Motivator factor                                                  - Hygiene factor

2.3.1. motivator factor contributed more dissatisfaction of faculty members

2.3.2. hygiene factor improve the job satisfaction of faculty members

3. recommendation

3.1. using the critical incident technique

3.2. increase the  research sample size

3.3. further investigated on the problem areas

3.4. more attempt need to be made in developing  a standardized research instrument

4. conclusion

4.1. cultural background differences have an impact on the employee's reaction to job satisfaction

4.2. institution should improve and take effort on motivator factors in order to improve the job satisfaction

4.2.1. enriched and emphasis motivator areas

4.2.2. improve the interpersonal relation

4.2.3. improve the working condition