Case Study of Factors Influencing Jobs Satisfaction in Two Malaysian Universities

1. Conclusion & Implications

1.1. Hygiene factors(policy and administration, salary) appeared high, motivator factors appeared low

1.2. Difference background cause difference level of  job satisfaction

1.3. Development in the instrument,follow-up studies.

2. Recommendations for Future Research

2.1. Application of importance incident  method employed as the questionnaire.

2.2. Further investigated,survey

2.3. Add-in more attempts

2.4. Development of instucment

3. Customer Focus

3.1. Quality of the education programs is the way to make customers loyalty.

3.2. Employees' tenure is the objective measures of job satisfaction.

3.3. Job satisfaction:hygiene factors Job dissatisfaction:absence of motivators

4. Research Objective

4.1. Identify the factors that measure job satisfaction of faculty members.

5. Test of the Hypothesis

5.1. 7 hypothesis define the factors

6. Introduction

6.1. There has relationship between the overall operation of the company and the job satisfaction of the employees.

6.2. Job satisfaction is the condition to an educator's long tenure,loyalty and institutional effectiveness.

7. Summary

7.1. Job Satisfaction

7.1.1. Wages,Guiltline & Management

7.1.1.1. People satisfied because of: i. age (>41years old and above) ii. the number of years employed(>11years) iii. education levels (e.g. doctor) iv. Associate Professors

7.2. Job Dissatisfaction

7.2.1. Achievement, growth, interpersonal relations, recognition, responsibility, supervision, work itself, and working conditions.

7.2.1.1. People dissatisfied because of: i. Marital Status ii. Associate Professors (diff academic rank)