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ECM by Mind Map: ECM
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ECM

BPM/Workflow

Scanning / Document Capture / Imaging

transaction boundaries

capture / recognition

OCR

ICR

OMR

MICR

IDR / Page Type ID / Form Recognition

HCR

full text

barcodes

zonal

doc management

content created

electronic doc

document

spreadsheet

emails

paper doc

form

check

faxes

internal or external

paper or electronic

records management / storage / archive / rentention

physical

file cabinet

COLD / ERM

electronic

deploy / distribute /deliver

Input

document capture / imaging

email

fax

organize / classify / index

indexing

metatagging

filenaming

folder structure

audit trail

printed

electronic

folksonomy

semantic / contextual

content received

internal or external

physical or electronic

centralized or distributed

transactional or archive

first decision: what to do with it?

trash it

deploy / publish / distribute it

process it

archive it

content types

electronic

media, video, MPG, AVI, WMV, audio, MP3, image files, JPG, GIF, TIFF, PNG

web pages

office documents, spreadsheets, documents, forms, presentations, charts, emails, PDFs, faxes

physical

collateral

paper, faxes, correspondence, receipts, forms

storage device, disc, CD, DVD, Blueray, tape, VHS, casette

retreival

check in and out

QC / compliance / security / assurance