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ECM by Mind Map: ECM

1. Scanning / Document Capture / Imaging

1.1. transaction boundaries

2. content created

2.1. electronic doc

2.1.1. document

2.1.2. spreadsheet

2.1.3. emails

2.2. paper doc

2.2.1. form

2.2.2. check

2.2.3. faxes

2.3. internal or external

2.4. paper or electronic

3. Input

3.1. document capture / imaging

3.2. email

3.3. fax

4. content received

4.1. internal or external

4.2. physical or electronic

4.3. centralized or distributed

4.4. transactional or archive

5. content types

5.1. electronic

5.1.1. media

5.1.1.1. video

5.1.1.1.1. MPG

5.1.1.1.2. AVI

5.1.1.1.3. WMV

5.1.1.2. audio

5.1.1.2.1. MP3

5.1.1.3. image files

5.1.1.3.1. JPG

5.1.1.3.2. GIF

5.1.1.3.3. TIFF

5.1.1.3.4. PNG

5.1.2. web pages

5.1.3. office documents

5.1.3.1. spreadsheets

5.1.3.2. documents

5.1.3.3. forms

5.1.3.4. presentations

5.1.3.5. charts

5.1.3.6. emails

5.1.3.7. PDFs

5.1.3.8. faxes

5.2. physical

5.2.1. collateral

5.2.2. paper

5.2.2.1. faxes

5.2.2.2. correspondence

5.2.2.3. receipts

5.2.2.4. forms

5.2.3. storage device

5.2.3.1. disc

5.2.3.1.1. CD

5.2.3.1.2. DVD

5.2.3.1.3. Blueray

5.2.3.2. tape

5.2.3.2.1. VHS

5.2.3.2.2. casette

6. BPM/Workflow

7. capture / recognition

7.1. OCR

7.2. ICR

7.3. OMR

7.4. MICR

7.5. IDR / Page Type ID / Form Recognition

7.6. HCR

7.7. full text

7.8. barcodes

7.9. zonal

8. doc management

9. records management / storage / archive / rentention

9.1. physical

9.1.1. file cabinet

9.1.2. COLD / ERM

9.2. electronic

10. deploy / distribute /deliver

11. organize / classify / index

11.1. indexing

11.2. metatagging

11.3. filenaming

11.4. folder structure

11.5. audit trail

11.5.1. printed

11.5.2. electronic

11.6. folksonomy

11.7. semantic / contextual

12. first decision: what to do with it?

12.1. trash it

12.2. deploy / publish / distribute it

12.3. process it

12.4. archive it

13. retreival

13.1. check in and out

14. QC / compliance / security / assurance