1. Pathway level
1.1. GOALS
1.2. TOOLS
1.3. Program cycles
1.4. Pathway patterns
1.5. Fast tracking
1.5.1. acceleration process
2. Advising
2.1. GOALS
3. Teaching
3.1. GOALS
4. INFORMATION
4.1. GEL
4.2. Web site
4.3. 'Library'
4.4. GOALS
5. WORK FLOW
5.1. GOALS
5.2. Decisions making
5.2.1. GOALS
5.3. Information flow
6. OVERALL GOAL
7. TRACKING
7.1. GOALS
7.2. Database
7.3. Accounting
8. SERVICES
9. ORGANIZATIONAL
10. Projects
10.1. GOALS
11. TOOLS & IT
11.1. GOALS
12. Community engagment
12.1. INTERNAL
12.1.1. Peer
12.1.1.1. GOALS
12.2. EXTERNAL
12.2.1. Social networking
12.2.1.1. blogging etiquete
12.2.1.2. video
13. DOCUMENATION
13.1. Output Packet
13.1.1. GOALS
14. H O W ?
14.1. Theory
14.1.1. philosphiy
14.1.1.1. measure everything
14.1.1.2. measure nothing
14.2. marking & grading
14.2.1. Associates
14.2.1.1. OP
14.2.2. Advisors
14.2.3. Andrew & Liora
14.2.4. ROC
14.3. simple pattern for all areas
14.3.1. GOALS
14.3.1.1. define the quality we want to reach in that area
14.3.2. TOOLS
14.4. outcome mapping
14.4.1. boundry partners
14.4.1.1. assocaites
14.4.1.2. advisor
14.4.1.3. ROC
14.4.1.4. External reviewer
14.5. evaluation processes
14.5.1. constructive feedback
14.5.1.1. not too long
14.5.1.2. meaningful
14.5.1.3. constructive
14.5.2. questionnaires
14.5.3. successive model
14.5.4. sandwich model
14.5.5. teach and train people
14.5.5.1. where?
14.5.5.2. how?
14.5.5.3. start at orienationa
14.5.5.4. capacity building
14.6. Skill flexes
14.6.1. definition
14.6.2. evaluation
14.7. methods
14.7.1. learning from each other
14.7.1.1. internship with an MSc associate
14.8. strategies
14.8.1. Orentation
14.8.2. certificate course
14.9. challenges
14.9.1. workload for assocaites
14.9.2. complicated versus complex