1. Customer
1.1. Team's value proposition
1.2. Level of satisfaction
1.3. Demand management & product ownership
1.3.1. demand leveling
1.3.1.1. saying no
1.3.2. prioritisation
1.3.2.1. alignment to strategy
1.3.2.2. balancing short-term expediency against long-term strategy
1.3.2.3. focused view of most important
1.3.3. pipeline view
1.3.3.1. past
1.3.3.2. current
1.3.3.3. future
1.3.4. customer insights and close collaboration
1.3.5. VUCA
1.3.5.1. adaptive planning
2. Delivery engine
2.1. Team dynamic
2.1.1. collaboration
2.1.1.1. intra-team
2.1.1.2. inter-team
2.1.1.3. inter-person
2.1.2. health/satisfaction
2.1.2.1. intrinsic motivation
2.1.2.1.1. purpose
2.1.2.1.2. autonomy
2.1.2.1.3. ownership
2.1.2.1.4. competence/mastery
2.1.2.1.5. relatedness
2.1.2.2. sustainable pace
2.1.2.3. effective leadership
2.1.2.4. supporting environment
2.1.2.5. trust, respect, honesty, psychological safety
2.1.3. norms
2.1.4. responsibilities
2.1.5. contributions
2.2. Team mission/purpose
2.2.1. alignment to org strategy
2.2.2. goals
2.3. Supply management
2.3.1. capacity
2.3.1.1. planning
2.3.2. capability
2.3.2.1. resilience building
2.3.2.2. future proofing
2.3.3. cost
2.4. Problem solving
2.4.1. contributions
2.4.2. test and learn
2.4.3. assumption challenging
2.5. Decision making
2.5.1. level of decentralisation
2.5.2. level of self-organising
2.6. Improvement & learning
2.7. Impediment management
2.7.1. risk management
2.7.2. dependency management
2.8. Metrics
2.9. Delivery process
2.9.1. effective
2.9.2. efficient
2.9.3. systems thinking
2.9.3.1. value stream
2.9.3.2. end-to-end
2.10. Flow
2.10.1. working under capacity
2.10.2. reducing multi-tasking
2.10.3. introducing slack time
2.11. Building quality in
2.11.1. removal of failure demand