FCB Processes

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FCB Processes by Mind Map: FCB Processes

1. Administrative Processes

1.1. User Administration

1.2. Coded Value Management

1.3. Email Group Management

1.4. Fleet Groups Management

1.5. Global Configurations Management

1.6. View Logon Audit

1.7. System Configurations Management

2. Maintenance Processes

2.1. Commodities Management

2.2. Country Provinces Management

2.3. Dispute Reasons Management

2.4. Fleet Region Management

2.5. Market Area Code Management

2.6. Market Area Vendorship Management

2.7. Region Vendorship Management

2.8. Tax Rate Management

2.9. Vendor Market Region Management

2.10. Vendorship Market Management

3. Feed File Load Processes

3.1. FTP Management

3.2. Import Configurations Management and Scheduling

3.3. ETL Rule Management

3.4. Receive Data and Scheduling

3.5. Receive Data for Repairs of Missing Fleets & Scheduling

3.6. View Transmission Log

4. Repair Processes

4.1. Search and View Repairs

4.2. Validate Repair

4.3. Refuse Repair

4.4. View Error Log of Repair

4.5. Invalidate Repair

4.6. Export Repair Data

4.7. Dispute Repair

4.8. Load Penske Approval Codes

4.9. Load Fleet Prior Approval Data

4.10. Search and View Fleet Prior Approval

4.11. Penske Split Billing

4.12. Edit Repair Lines

4.13. Missing Fleet Repairs

5. Fleet Processes

5.1. Search and View Fleet

5.2. Export Fleet Data

5.3. Update all branches data of main fleet

5.4. Edit Fleet Information

6. Vendor Processes

6.1. Search and View Vendor

6.2. Export Vendor Data

6.3. Edit Vendor Information

7. Contract Processes

7.1. Search and View Contract

7.2. Export Contract Data

7.3. Relink Contract

8. Dispute Processes

8.1. Search and View Dispute

8.2. Create Dispute

8.3. Approve or Reject Dispute

8.4. Search and View Credit Memo and Notes

8.5. Impact on billing documents

9. Billing Processes

9.1. Templates Management

9.2. Schedule Billing Documents

9.3. Search and View Invoices for review

9.4. Approve and Reject Invoices under review

9.5. Search and view invoices

9.6. Export Invoices

9.7. Search and view Statements

9.8. Export Statements

9.9. Search and View Billing Documents

9.10. Print Billing Documents

9.11. Print Job Process

10. Dunning Letter Processes

10.1. Schedule Dunning Letters

10.2. Search and View Dunning letters for review

10.3. Approve and Reject Dunning letters under review

10.4. Search and view Dunning letters

11. Late Fee Processes

11.1. Schedule Late Fee

11.2. Search and View Late Fees for review

11.3. Approve and Reject Late fees under review

12. Part Pricing Processes

12.1. Search and View Part Pricing

12.2. Add and update part pricing

13. Credit Application Review Process

13.1. Search and View Submitted Credit Applications

13.2. Changing Status of Credit Applications

13.3. Export Credit Application data

14. VIN Request Review Process

14.1. Search and View Submitted VIN Requests

14.2. Changing Status of VIN Request

14.3. Export VIN Request Data

15. Cash Application Processes

15.1. Search and View Receipts

15.2. Create Receipts

15.3. Edit Receipts

15.4. Export Receipts Data

15.5. Search and View Receipts under Review

15.6. Release Receipts

15.7. Edit Receipts under Review

15.8. Export Receipts under review

15.9. Search and View Apply Payments

15.10. Post the Payment

15.11. Export Apply Payment Data

15.12. Review Payment

15.13. Reverse the Payment

15.14. Export the Payment Data

15.15. Reverse the Check and Invoice

15.16. View Reverse History

15.17. Export the Reverse Data

15.18. Search and View Refunds

15.19. Create Refund Request

15.20. Approve or Reject Refund Request by MSX User

15.21. Approve or Reject Refund Request based on Ford decision

15.22. Search and View Auto Approved Journal

15.23. Create Auto Approved Journal Request

15.24. Edit Auto Approved Journal Request

15.25. Approve or Reject Auto Approved Journal Request

15.26. Search and View Journal

15.27. Create Journal Request

15.28. Edit Journal Request

15.29. Approve or Reject Journal Request

15.30. Spread Received Journal Amount over the request

16. Promotion Processes [BMP, NFPP, Save10]

16.1. Search and View Promotion

16.2. Create and Update Promotion

16.3. Activate and Deactivate Promotion

16.4. Impact on Repair details

16.5. Impact on billing documents

17. Report Processes

17.1. Reports Access

17.2. Canned Reports

17.3. Adhoc Report Access and Management