FCB Processes
by Shashank Jain
1. Maintenance Processes
1.1. Commodities Management
1.2. Country Provinces Management
1.3. Dispute Reasons Management
1.4. Fleet Region Management
1.5. Market Area Code Management
1.6. Market Area Vendorship Management
1.7. Region Vendorship Management
1.8. Tax Rate Management
1.9. Vendor Market Region Management
1.10. Vendorship Market Management
2. Feed File Load Processes
2.1. FTP Management
2.2. Import Configurations Management and Scheduling
2.3. ETL Rule Management
2.4. Receive Data and Scheduling
2.5. Receive Data for Repairs of Missing Fleets & Scheduling
2.6. View Transmission Log
3. Repair Processes
3.1. Search and View Repairs
3.2. Validate Repair
3.3. Refuse Repair
3.4. View Error Log of Repair
3.5. Invalidate Repair
3.6. Export Repair Data
3.7. Dispute Repair
3.8. Load Penske Approval Codes
3.9. Load Fleet Prior Approval Data
3.10. Search and View Fleet Prior Approval
3.11. Penske Split Billing
3.12. Edit Repair Lines
3.13. Missing Fleet Repairs
4. Credit Application Review Process
4.1. Search and View Submitted Credit Applications
4.2. Changing Status of Credit Applications
4.3. Export Credit Application data
5. VIN Request Review Process
5.1. Search and View Submitted VIN Requests
5.2. Changing Status of VIN Request
5.3. Export VIN Request Data
6. Cash Application Processes
6.1. Search and View Receipts
6.2. Create Receipts
6.3. Edit Receipts
6.4. Export Receipts Data
6.5. Search and View Receipts under Review
6.6. Release Receipts
6.7. Edit Receipts under Review
6.8. Export Receipts under review
6.9. Search and View Apply Payments
6.10. Post the Payment
6.11. Export Apply Payment Data
6.12. Review Payment
6.13. Reverse the Payment
6.14. Export the Payment Data
6.15. Reverse the Check and Invoice
6.16. View Reverse History
6.17. Export the Reverse Data
6.18. Search and View Refunds
6.19. Create Refund Request
6.20. Approve or Reject Refund Request by MSX User
6.21. Approve or Reject Refund Request based on Ford decision
6.22. Search and View Auto Approved Journal
6.23. Create Auto Approved Journal Request
6.24. Edit Auto Approved Journal Request
6.25. Approve or Reject Auto Approved Journal Request
6.26. Search and View Journal
6.27. Create Journal Request
6.28. Edit Journal Request
6.29. Approve or Reject Journal Request
6.30. Spread Received Journal Amount over the request
7. Administrative Processes
7.1. User Administration
7.2. Coded Value Management
7.3. Email Group Management
7.4. Fleet Groups Management
7.5. Global Configurations Management
7.6. View Logon Audit
7.7. System Configurations Management
8. Fleet Processes
8.1. Search and View Fleet
8.2. Export Fleet Data
8.3. Update all branches data of main fleet
8.4. Edit Fleet Information
9. Vendor Processes
9.1. Search and View Vendor
9.2. Export Vendor Data
9.3. Edit Vendor Information
10. Contract Processes
10.1. Search and View Contract
10.2. Export Contract Data
10.3. Relink Contract
11. Dispute Processes
11.1. Search and View Dispute
11.2. Create Dispute
11.3. Approve or Reject Dispute
11.4. Search and View Credit Memo and Notes
11.5. Impact on billing documents
12. Billing Processes
12.1. Templates Management
12.2. Schedule Billing Documents
12.3. Search and View Invoices for review
12.4. Approve and Reject Invoices under review
12.5. Search and view invoices
12.6. Export Invoices
12.7. Search and view Statements
12.8. Export Statements
12.9. Search and View Billing Documents
12.10. Print Billing Documents
12.11. Print Job Process
13. Dunning Letter Processes
13.1. Schedule Dunning Letters
13.2. Search and View Dunning letters for review
13.3. Approve and Reject Dunning letters under review
13.4. Search and view Dunning letters
14. Late Fee Processes
14.1. Schedule Late Fee
14.2. Search and View Late Fees for review
14.3. Approve and Reject Late fees under review
15. Part Pricing Processes
15.1. Search and View Part Pricing
15.2. Add and update part pricing
16. Promotion Processes [BMP, NFPP, Save10]
16.1. Search and View Promotion
16.2. Create and Update Promotion
16.3. Activate and Deactivate Promotion
16.4. Impact on Repair details
16.5. Impact on billing documents
17. Report Processes
17.1. Reports Access
17.2. Canned Reports
17.3. Adhoc Report Access and Management
