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Medical Centre Campaign by Mind Map: Medical Centre Campaign
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Medical Centre Campaign

Challenges

Managing patients appointments

Patients not showing up

rescheduling appointmets

Reminding patients of appointments

Internal network slow

slow switches

bottle necks

data broadcasting

High cost of calls

Call management and transfering

Solutions

MC can do marketing

On Hold advertising, notifications and announcements, xmas advertising, Flu Jab

Managing patient appointments

SMS reminders

Email reminders

Speed dials to emergency services

reduce cost of calls via SIP

Call flow management

Free's up staff to care for patients

Automated attendant

Voicemail Pro

Mobility for GP's

Security of information

We can link up more than one sight cheaper

Threats

Medical Director may already do most of these functions

Questions to ask/Things to Do

Print off the latest Medical Vertical information

What can IP Office 4.2 offer?

Research local medical centre governing bodies

Prime Health

The Call

Introduction/Value

Start with cost saving - New technologies allow this, VoIP, SIP

Increase in productivity for staff, Remote access, Save money and increase productivity with auto attendant

Increased security

Increased functionality

Company Profile

Open Questions

What issues are you currently experiencing with your system?

What is important to you and your organisation?

Wouldn't you like to free up your reception staff for more face to face customer service?

Would you like the GP's to access remotely?

Strategy

Contact practice managers/principal GP to get onto governeing body contacts

Use the PM/GP to intiate a meeting

Targeted Surgeries

Local GP managed/Sole practice

Larger Group managed practices

Dates and locations

NORTH until 17/08/08

EAST until 14/09/08

SOUTH until 12/10/08