1. Data Analytics
2. Technology
2.1. Staff workload
2.2. Resistance to implementation in tertiary education
2.3. Time to "up-skill" technological capacity
3. Institutional Vision
3.1. Management needs to push and support eLearning
3.2. Positive relationship between job satisfaction in institutional commitment
3.2.1. Higher training, more commitment
3.2.2. Instructor/facilitator buy in
3.2.3. Ability to provide feedback
3.3. Staff empowerment
3.4. Align business objectives to track performance and profitability
3.5. Kotter's Change Model pg. 13
3.6. Employ more VLE pg. 63
4. Umbrella of Staff Support for Development pg.1
4.1. Effective Support
4.2. Ownership
4.3. Express and test material
5. Professor Gilly Salmon
6. Janet Gregory, PhD
7. Challenges
7.1. Employee and management resistance
7.2. Cost
7.3. Inconsistent evaluation methods
7.4. Intellectual property laws
7.5. Academic workload
7.6. Technological capacity
7.6.1. Added additional technical training
8. Implementation
8.1. Quality Assurance
8.1.1. Evaluation tools
8.1.1.1. Focused conversation post course with mentors and participants
8.1.1.1.1. workload and attrition
8.1.1.1.2. visuals and e-tivities
8.1.1.1.3. design
8.1.2. Balance of quality and growth
8.1.3. Bloom's Taxonomy for instructional design
8.1.3.1. All three levels
8.1.3.1.1. Affective
8.1.3.1.2. Psychomotor
8.1.3.1.3. Cognitive
8.1.3.2. Created a community of practice
8.1.3.3. Keep intact for scaling up
8.1.4. Pre-tested Course
8.1.5. ADDIE Model
8.2. Learner Support
8.2.1. E-moderation
8.2.1.1. Reduction in workload
8.2.1.2. New e-tivities
8.2.1.3. Clarifying technical and language issues
8.2.1.4. Introduce new technologies in real time
8.2.2. Shadowing
8.2.2.1. Mentor/Mentee Relationship
8.2.2.1.1. Weekly Meetings to discuss issues
8.2.2.1.2. Role reversal
8.2.2.1.3. email review for in-course work
8.2.2.1.4. Self-perpetuating to scale up
8.3. Principles
8.3.1. Contextualize
8.3.2. Cascade the word
8.3.2.1. Recomend to staff
8.3.3. Apprenticeship
8.3.4. Adapt
8.3.4.1. Low cost
8.3.4.2. Time
8.3.4.3. Resources