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Management by Mind Map: Management

1. Defination

1.1. Management

1.1.1. Henri Fayol P = Plan O = Organise C = Command C = Co - ordinate C = Control Planning Organisation Command Coordinate Control accredited to have formulated a formal definition of Management

1.1.2. Massie Job of a manager is to direct the efforts and activities of other people towards common objectives

1.1.3. Mary Parker Follett "Art of getting things done through people."

1.1.4. Nageb (yours truely) Resources in the organisation will lie idle unless the manager uses management functions of....P D M C ... to produce goods & services Planning Directing Motivating Controlling

1.1.5. Drucker "Manager is a life-giving element."

2. Manager

2.1. Effectiveness of a Manager

2.1.1. Manager effectiveness depends on the acquired competencies Boyatsis Goal and action maintenance Direct subordinates Managing people HRM / Leadership Focus on others Burgoyne (inst. of manpwr studies) Managing people Manage resources Personally effective Burgoyne & Boydell Meta-Qualities Centre of Creative Leadership (Greensboro N.Carolina) Interpersonal Skills

2.2. Work of a Manager

2.2.1. Size of Organisation Small - Perform all functions of POCCC Large - Specialises in certain managerial functions

2.2.2. Culture Asian Centralised Decision making Withhold Authority Western Decentralised Decision making Delegate Authority / Empowerment

2.2.3. Levels of Management Stewarts Robert L.Kat

2.2.4. Functions in the organisation Marketing HR

2.2.5. Individual's Personality / Behavior values percepetion personality attitude emotions EQ change in personality at different levels of management

2.2.6. Stewart's explanation on the work of a manager Reality of Manager's Job Job Fragmented Little time for thought Informal communication depends on incomplete information Networking - Building alliance focus on superiors rather than subordinates

3. What is a manager?

3.1. Peterson's classification depending on the Nationalities

3.2. Malaysia

3.2.1. all administrative & managerial personnel in private & public sector that have evolved from the civil servant class

3.3. Britian/UK

3.3.1. above the first line level and are involved in the control of the organisation

3.4. USA

3.4.1. all those not involved in policy making are Managers eg. - VPs - President - Chairman

4. Levels of Management

4.1. Top Management

4.1.1. Strategic objectives > 1 year

4.1.2. Set direction in the form of mission & goals

4.1.3. Ethics & social responsibility

4.1.4. Right culture

4.1.5. Financially Solvent

4.1.6. Appoint & Monitor middle management

4.2. Middle Management

4.2.1. Tactical objectives Strategies, Objectives < 1 year

4.2.2. Department Structures Allocate duties & responsiblities

4.2.3. Department budget

4.2.4. Integrate with other functions

4.2.5. Appoints and monitor lower management

4.3. Lower Management (1st line mgt) / Supervisor

4.3.1. Daily Operations

4.3.2. Instruction and info

4.3.3. coach workers towards target

4.3.4. Keep morale high increased productivity increased efficiency

4.3.5. Patterns of Managerial work requires competencies: skill & knowledge recruitment selection training & development

4.4. NB -> Rosemary Stewart "Reality of Organisation"

4.4.1. The reality is that managers of different levels tend to perform different patterns of managerial work & hence they need different skill sets

5. Women in Management

5.1. Gender conformity