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Learning Culture by Mind Map: Learning Culture
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Learning Culture


Successes and failures openly shared

Knowledge in not a personal asset, it is to be shared

Knowledge not resticted by territorialism

System of shared learning

Decisions are made as part of a dialogue

Acceleration Beyond Competition

Contant learning, unlike competitors

Application of appropriate strategies

Strategic application of technology

Use of all available resources


Individuals acquire skills and knowledge

Collaboration and construction of new knowledge

Integrated learning through sharing between individuals and groups

Behaviors and constructs and understanding of social keys to knowing

Retained organizational knowledge

Traditions, celebrations, rituals


Feedback is sought

Employees must be interested in results of customer inquiry and assessments

Forums where performance is disseminated

Creation of appropriate measurement instruments to garner critical information

Expectation of Exploration/Research

Open to new ideas

Expectation of inquiry

Assumption of risk

Stakes higher for not inquiring rather than for inquiring

Continuous learning opportunities


Deliberate creation of sharing systems

Model and support learning at all levels

Metacognitive analysis as leader considers reason for actions and though

Informed by the process, by dialogue and by shared learning


Spaces/areas for informal learning

When necessary, technological solutions for information sharing

Opportunities to learn from the broader community

Opportunities and expectations to learn from other departments or service units