Negative Online Feedback

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Negative Online Feedback by Mind Map: Negative Online Feedback

1. EVALUATING

1.1. Different complaints

1.1.1. Opinion

1.2. Problems

2. UNDERSTANDING

2.1. Loyalty

2.2. Kind

2.3. Empathy

2.4. Respect

3. COSTUMER STATISFACTION

3.1. Changes

3.2. Service

3.3. Coöperation

3.4. Review Sites

3.5. Image

4. Communication

4.1. Problem Solving

4.2. Team Building

4.3. Responsiveness

4.4. Feedback

4.5. Apology