The ADDIE model

1. Analyse

1.1. learner characteristics/prior knowledge, available resources

2. Design

2.1. learning objectives of the course

2.2. materials (text, audio, video)

2.3. CONTENT

2.4. selection and use of technology (video, social media)

3. Develop

3.1. the creation of content (in-house/outsourcing)

4. Implement

4.1. actual delivery of the course (incl. prior training or briefing of learner support staff)

5. Evaluate

5.1. feedback (to identify areas that require improvement)