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Contact Center

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Gilsiane Matos

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Contact Center by Mind Map: Contact Center

1. Horário de funcionamento

2. Canais de Atendimento

3. Quem pode solicitar

4. Níveis de atendimento

5. Catálogo de Serviços

6. Processo de Atendimento

7. Métricas de atendimento

8. Objetivo