1. Food
1.1. 1-Needs Improvement
1.1.1. The quality and flavor of the food is not good.
1.2. 2-Satisfactory
1.2.1. The quality and flavor of the food is enough to meet the demand of the consumer's taste.
1.3. 3- Good
1.3.1. The quality and flavor of the food is acceptable and satisfying to the customers.
1.4. 4-Excellent
1.4.1. The quality and flavor of the food is bursting with flavors which is very acceptable to the palate of the consumer.
2. Sanitation
2.1. 1-Needs Improvement
2.1.1. Cleanliness is not observed.
2.2. 2-Satisfactory
2.2.1. Amenities are not clean enough.
2.3. 3-Good
2.3.1. Amenities are sanitary.
2.4. 4-Excellent
2.4.1. Amenities are totally hygienic and regularly cleaned.
3. Price
3.1. 1-Needs Improvement
3.1.1. Unreasonable price and not worth it.
3.2. 2-Satisfactory
3.2.1. Price is average.
3.3. 3-Good
3.3.1. Price is afforadable.
3.4. 4-Excellent
3.4.1. Reasonable price and worth it.
4. Services
4.1. 1-Needs Improvement
4.1.1. Poor services. Expectations are not met.
4.2. 2-Satisfactory
4.2.1. Services are average. Not all customers are accommodated.
4.3. 3- Good
4.3.1. Services are good and within expectations.
4.4. 4-Excellent
4.4.1. Services are more than what is expected.
5. Staff
5.1. 1-Needs Improvement
5.1.1. The employees/staffs are rude and not approachable.
5.2. 2-Satisfactory
5.2.1. The staffs are cooperative sometimes.
5.3. 3-Good
5.3.1. The staffs are helpful and polite.
5.4. 4-Excellent
5.4.1. The staffs are very helpful and listen to your needs with no hesitation.
6. Environment
6.1. 1-Needs Improvement
6.1.1. The environment/place is not suitable for the consumer to eat.
6.2. 2-Satisfactory
6.2.1. The environment is enough for the customers to dine in.
6.3. 3-Good
6.3.1. The environment is appropriate and suitable for the customers to eat at the cafeteria.
6.4. 4-Excellent
6.4.1. It is effective and greatly satisfy the customers when they dine in.