Online Services Portal/Program

1. Central CMS

1.1. Sales page content

1.2. Application content

2. Login

2.1. Consumer

2.2. Business

2.3. Enterprise & Govt.

3. Sales portal (Shop)

4. Customer's details

4.1. Update details

4.2. Marketing on/off

4.3. Stored payment method

5. Customer's bill

5.1. Current balance and due date

5.2. Previous PDF bills

5.3. Bill notifications

5.4. Pre-bill data

6. Central product catalogue

7. Customer's products

7.1. Check usage

7.2. Change plan

7.3. Setup alerts

8. Common interface

8.1. Brand/logo

8.1.1. Consumer

8.1.2. Business

8.1.3. Enterprise & Govt.

9. Identity

10. End state vision

11. Services cloud

11.1. Iphone app

11.2. Android app

11.3. Facebook app

11.4. Desktop app

12. Pre-paid services and apps

13. Strategic releases

13.1. PoW dependent on IR list

13.2. ER1103 October

13.3. ER1104 November

13.4. Portal relaunch 1201

14. Tactical releases

14.1. BigPond Password Retrieval - August

14.2. Services landing page - September

14.3. Telstra/BigPond My Account alignment - Sept

14.4. Iphone and Android My Accout apps - Sept & Oct