Online Services Portal/Program
by Dan Pulham
1. Common interface
1.1. Brand/logo
1.1.1. Consumer
1.1.2. Business
1.1.3. Enterprise & Govt.
2. Central CMS
2.1. Sales page content
2.2. Application content
3. Identity
4. End state vision
5. Login
5.1. Consumer
5.2. Business
5.3. Enterprise & Govt.
6. Sales portal (Shop)
7. Customer's details
7.1. Update details
7.2. Marketing on/off
7.3. Stored payment method
8. Services cloud
8.1. Iphone app
8.2. Android app
8.3. Facebook app
8.4. Desktop app
9. Pre-paid services and apps
10. Customer's bill
10.1. Current balance and due date
10.2. Previous PDF bills
10.3. Bill notifications
10.4. Pre-bill data
11. Central product catalogue
12. Customer's products
12.1. Check usage
12.2. Change plan
12.3. Setup alerts
13. Strategic releases
13.1. PoW dependent on IR list
13.2. ER1103 October
13.3. ER1104 November
13.4. Portal relaunch 1201
14. Tactical releases
14.1. BigPond Password Retrieval - August
14.2. Services landing page - September
14.3. Telstra/BigPond My Account alignment - Sept
14.4. Iphone and Android My Accout apps - Sept & Oct