Online Services Portal/Program

1. Common interface

1.1. Brand/logo

1.1.1. Consumer

1.1.2. Business

1.1.3. Enterprise & Govt.

2. Central CMS

2.1. Sales page content

2.2. Application content

3. Identity

4. End state vision

5. Login

5.1. Consumer

5.2. Business

5.3. Enterprise & Govt.

6. Sales portal (Shop)

7. Customer's details

7.1. Update details

7.2. Marketing on/off

7.3. Stored payment method

8. Services cloud

8.1. Iphone app

8.2. Android app

8.3. Facebook app

8.4. Desktop app

9. Pre-paid services and apps

10. Customer's bill

10.1. Current balance and due date

10.2. Previous PDF bills

10.3. Bill notifications

10.4. Pre-bill data

11. Central product catalogue

12. Customer's products

12.1. Check usage

12.2. Change plan

12.3. Setup alerts

13. Strategic releases

13.1. PoW dependent on IR list

13.2. ER1103 October

13.3. ER1104 November

13.4. Portal relaunch 1201

14. Tactical releases

14.1. BigPond Password Retrieval - August

14.2. Services landing page - September

14.3. Telstra/BigPond My Account alignment - Sept

14.4. Iphone and Android My Accout apps - Sept & Oct