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Chem-Dry Uk by Mind Map: Chem-Dry Uk

1. Search Criteria

1.1. WI number

1.2. II Number/reference

1.3. Postcode

1.4. Surname

1.5. Franchise jobs/client jobs

1.6. Date range

1.7. Invoice number

1.8. PH number

1.9. Claim Number

2. Franchise Details

2.1. Name

2.2. Headcode

2.3. Address

2.4. Telephone Number

2.5. Email

2.5.1. New node

2.6. Fax

2.7. Territoy (License)

2.8. Grade

2.9. Notes

3. Insurer Details

3.1. Insurer Name

3.2. Branch

3.3. Code

3.4. Contact Name

3.5. Contact Address

3.6. Telephone Number

3.7. Fax Number

3.8. Authorisation value

3.9. Collect Excess

3.10. Notes

4. Notes and Queries

4.1. Added by whom

4.2. Date and time

4.3. Catergory (query and note)

4.4. Add note

4.5. Summary of all notes (print notes)

4.6. Note filter

5. Complaints

6. Asbestos

7. Documents

7.1. Documents created at CDUK

7.2. Documents received from the franchise

7.3. Scanned documents at CDUK

7.4. Scanned documents at Franchise

7.5. RTS documents

7.6. Faxes

7.7. Original work instruction

7.8. Subcontractor documents

7.9. Client documents

7.10. Other

8. Authorisations (See diagram)

9. Room Details

9.1. Room Name

9.2. Room Sizes

9.3. Room Shape (diagram)

9.4. Doors

9.5. Windows

9.6. Construction

9.7. Moisture Reading

9.8. Drying Equipment & Dates in/out

9.9. Asbestos risk highlighted

9.10. Subcontractors work highlighted

10. Job Details

10.1. PH Details

10.1.1. Name

10.1.2. Address

10.1.3. Contact Numbers

10.1.4. Deceased

10.1.5. VAT Registered

10.2. Policy Details

10.2.1. Cover Type

10.2.2. Policy Number

10.2.3. Claim Number

10.2.4. New for old

10.2.5. Property type

10.2.6. Collection Type

10.2.7. Building Excess

10.2.8. Contents Excess

10.2.9. Excess Collected

10.2.10. Grade

10.2.11. Peril

10.2.12. DFF Claim

10.2.13. Authorised

10.2.14. Bob Contractor

10.2.15. HPR/Builder reference

10.2.16. Claim Details

10.2.17. Additional Details

10.2.18. Secret Text

10.2.19. Scope of involvement

10.2.20. Validation Required

10.2.21. Repudiation

10.3. Claim Details

10.3.1. Claim details

10.3.2. Additional Details

10.3.3. Secret Text

10.3.4. Repudiation

10.4. Status and Dates

10.4.1. Status

10.4.2. Cash Settlement

10.4.3. Customer Contacted

10.4.4. Customer Contact Details (1st, last, first success)

10.4.5. Number of attempts

10.4.6. Incident date

10.4.7. Received date

10.4.8. Entered date

10.4.9. First Appointment Date

10.4.10. First visit date

10.4.11. Last visit date

10.4.12. Next review date

10.4.13. Invoice received date

10.4.14. Interim received date

10.4.15. Complete Date

10.4.16. Insect and report only

10.5. Instructed by

10.5.1. Name

10.5.2. Telephone number

10.5.3. email

11. Loss Adjuster

11.1. Insurer Name

11.2. Branch

11.3. Code

11.4. Contact Name

11.5. Contact Address

11.6. Telephone Number

11.7. Fax Number

11.8. Authorisation Value

11.9. Collect Excess

11.10. Notes

12. Subcontractor

12.1. Assigned

12.2. Contact Name

12.3. Contact Number

12.4. Contact email

12.5. Assigned items

12.6. Notes

12.7. CDUK contact/appointed by

13. SLA's

13.1. SLA's reached

13.2. Met/missed

13.3. Date

13.4. Reason

13.5. Out of Franchise Control